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Training

At Intersection Healthcare, we take pride in providing exceptional care that goes
beyond the ordinary. Our team of dedicated care workers is not just
compassionate and empathetic but also highly trained, holding the
mandatory Care Certificate qualification as a minimum level of
competence.

What sets our care workers apart?

Recruitment

Intersection Healthcare's head office is home to a dedicated recruitment team who ensure that every applicant goes through rigorous checks before they are hired. This means that only the highest calibre of staff are selected to join our team.

Precise Profilling

To make sure our staff are the perfect fit for your requirements, we profile all our clients in advance, so we can then match them up against our extensive staff database. We will sit down with you to discuss exactly what you need, from staff capabilities and qualifications, attitudes, behaviours personalities and shared interests,through to shift patterns and services.

Comprehensive Training

Our care workers undergo rigorous and comprehensive training programs to ensure they are well-equipped with the latest industry knowledge and best practices. We believe in continuous learning to stay ahead in delivering the highest quality care.

Care Certificate Qualification

Rest assured, our care workers possess the nationally recognised Care Certificate qualification. This certification is a testament to their proficiency in fundamental skills and knowledge essential for providing excellent care, ensuring you receive the best possible support. At Intersection Healthcare we feel that training our people as thoroughly as possible is crucial to our success.

Person-Centered Approach

We understand that every individual is unique, with distinct needs and preferences. Our highly trained care workers embrace a person-centered approach, tailoring their care to the specific requirements of each person under their care.

Safety and Well-being

Your safety and well-being are our top priorities. With our care workers extensive training, you can trust that they are well-versed in safety protocols, emergency response procedures, and maintaining a secure and nurturing environment.

Continuous Improvement

We are committed to continuous improvement. Our care workers participate in ongoing training and professional development to stay abreast of the latest advancements in care practices, ensuring they deliver the highest standard of care at all times. To make sure our staff are continuously meeting our high standards, we cooperate with you to perform regular spot checks on our service for quality and consistency.

Choose Intersection Healthcare for a care experience that transcends expectations.

Our highly trained care workers are dedicated to providing compassionate and personalised care, making a positive impact on the lives of those we serve.

Experience the difference with Intersection Healthcare where excellence in care is not just a commitment but a way of life. Contact us today to explore how we can enhance your well-being through our expert care services.

You can be assured that your care worker will be trained in the following modules as a
minimum to have the necessary knowledge and skills to provide high-quality care:

Understand Your Role

This covers the care worker's role and responsibilities.

Go lourfersonal Development

Focuses on the development and learning needs of the care worker.

Duty of Care

Addresses the duty of care that all healthcare and social care professionals have towards those they support.

Equality and Diversity

Covers promoting equality and respecting

Work in a Person-Centred Way

Emphasises the importance of person-centred care.

Communication

Addresses effective communication skills.

Privacy and Dignity

Ensures that care workers understand and respect the privacy and dignity of individuals.

Fluids and Nutrition

Covers the importance of hydration and nutrition.

Awareness of Mental Health, Dementia, and Learning Disabilities:

Focuses on understanding and supporting individuals with mental health conditions, dementia, or learning disabilities..

Safeguarding Adults

Addresses the safeguarding of adults at risk of

Safeguarding Children

Focuses on safeguarding children for those working in settings where this is relevant.

Basic Life Support

Covers essential life support skills, including cardiopulmonary resuscitation (CPR).

Health and Safety

Addresses health and safety in the workplace.

Handling Information

Focuses on the importance of handling information securely and confidentially.

Infection Prevention and Control

Covers measures to prevent and control the spread of infection.

To find out about our services

Get in touch

Our friendly staff are always available to assist with your needs. If you need help or have
questions then please get in touch with us for more information.